Last updated: January 31, 2026
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Location
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Food & drinks
URBAN CAFÉ available; No outside food or drink allowed
Accessibility
Indoor facility; Sensory Friendly Play days available
Visitor tip
Purchase a monthly membership if you plan to visit more than 6 times per year—it costs about half the price of a single day visit and includes discounts on food, drinks, and merchandise.
Quick Facts
- Height Req
- Height requirements vary per attraction
- Pricing
- Platinum $39.99, Ultimate $30.99, Deluxe $24.99 (includes go karts with Platinum and Ultimate packages)
What visitors say
Great activities for kids if you have money to spend. Alcohol available at concessions… along with other available snacks. Not many attendees to help with required assistance. It feels like they are trying to appeal more to young adults…
Went on Saturday afternoon with 3 boys, ages 3, 4 and 5. We had an absolute blast! We spent about 3 hours there. Definitely don't take the reviews from over a year ago into account. It was clean and everything was working. There were…
What a tremendous difference with new ownership. All the activities are available and working. Clean well staffed with very friendly people. If you haven’t been to the St Charles location in a while it is worth your time to see how much…
From 728 Google reviews Read all reviews
Did You Know?
- Offers specialized sessions like 'Sensory Friendly Play' for neurodivergent guests and 'Jumperoo' for young children under 5, demonstrating inclusive programming
- Recently underwent significant management change, with reviews noting a 'tremendous difference' in venue quality and staff friendliness
- Urban Air provides a membership model where 6+ visits per year makes the membership financially advantageous, offering discounts on food, drinks, and merchandise
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